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About Us

Get in Touch


Please contact us with any questions, comments, or concerns before, during, or after your stay. 

Contact Us

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We are ready to serve you. If you have a request or comment, or if you would like additional information about The Grove Resort & Water Park Orlando, the following is how to reach us and individual departments related to your need. 

The Grove Resort & Water Park Orlando
14501 Grove Resort Avenue
Winter Garden, Florida 34787
Toll Free Reservations: 877-890-7932
Hotel Toll Free: 833-641-2147
Main Hotel Phone Number: 407-545-7500

Click here to book your cabana at The Springs Pools or Surfari Water Park, to book time at our Activity Center or to book any of our special occasion in-room amenities.

  1. FAQ

By Department

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  • Call our Reservations Toll Free Number 877-890-7932 for room reservations or click here to email us.
  • CANCELLATIONS: Reservations must be cancelled by 4pm EST on the day of arrival, or the first night's stay (at quoted rate plus tax) will be charged.
  • To cancel a reservation:

  • If you booked directly on our website, click here , then go to Modify/Cancel Reservation at the bottom of the page.
  • If you booked with an online travel agency or other third party, please contact the third party directly.


  • Information on planning meetings, special events & conference support: Contact Group Sales by calling 407.734.0632 or click here to email us. 


  • Our wedding planning department is ready to help: Contact our wedding professionals directly by calling 407.734.0609 or click here to email us.


  • Professional catering services for your next celebration: If you are planning a special celebration, party or need our professional catering services team, contact us by calling 407.734.0609 or click here to email us.


  • To book a spa treatment or for general spa related questions, please call 407.734.0789 or book your treatment here.


  • To book a private cabana at The Springs Pool or Surfari Water Park, or access to our activity center here.


  • - Alfresco Market: For any questions, call us at 407.545.7500 ext. 1553
  • Valencia Restaurant: For any questions or to make a reservation, call us at 407.545.7500 ext. 1581
  • - Longboard Bar & Grill: For any questions, call us at 407. 545.7500 ext. 1588
  • - The Springs Bar & Grill: For any questions, call us at 407. 545.7500 ext. 1581
  • - Antonio's Pizza: For any questions or to place an order for pickup or delivery, call us at 407.545.7500 ext. 1553